Cancel or withdraw an order

To request cancellation or withdrawal, email us using the prepared message below. Your request is only sent once you actually send the email from your email app. Opening the email app or copying the message does not submit it or create an automated confirmation.

Consumers generally have 14 days to withdraw from distance purchases. Starting personalised work at your express request during that time can affect your rights under applicable law; defective or non-conforming digital content remains covered by statutory rights. We will review your request and reply by email.